North Carolina Chapter
of the
National Emergency Number Association

"One Nation - One Number"

North Carolina Chapter of the National Emergency Number Association

Activation
Back Home Up Next

 

 

 

How a TERT Activation Occurs Within the State:
 

bulletManmade or natural disaster occurs.
 
bulletLocal officials make declaration of disaster.
 
bulletRequest made to NC Emergency Management (NCEM) for telecommunicator assistance.
 
bulletNCEM notifies NC NENA's TERT Coordinator or Assistant Coordinator of mission request.
 
bulletNC TERT Coordinator then calls the Requesting PSAP to get updated operational and mission request information.
 
bulletStatewide TERT database Run Card system utilized to determine similar agencies with personnel who are equally trained / certified with similar equipment, procedures, scope of practice, etc.
 
bulletMatching PSAPs are contacted by the NC TERT Coordinator to establish availability of personnel and equipment until mission requirements are met.
 
bulletOfficial request for assisting telecommunicators that make up the taskforce is made by NC TERT Coordinator through NCEM, Local Emergency Management Coordinators, and Assisting PSAP Agency Heads.

NOTE: PSAP’s may decline to assist (for example: a response would deplete staffing within their center or otherwise negatively impact the PSAP’s ability to perform their normal functions).
 
bulletNCEM is notified of agencies that are responding and approximate ETA of the taskforce (Response goal is 12 hours or less within the state).



 

 

How a TERT Activation Occurs Outside the State:
 

bulletManmade or natural disaster occurs in the United States.
 
bulletLocal officials make declaration of disaster.
 
bulletRequest made to Requesting Agency's local and state Emergency Management for telecommunicators.
 
bulletIf mission request cannot be fulfilled within the state, a request is posted for nationwide assistance by the state through the Emergency Management Assistance Compact (EMAC).
 
bulletNCEM's EMAC Coordinator notifies NC TERT Coordinator of mission request.
 
bulletNC TERT Coordinator calls the Requesting PSAP to get updated operational and mission request information.

Statewide TERT database Run Card system utilized to determine similar agencies with personnel who are equally trained / certified with similar equipment, procedures, scope of practice, etc.
 
bulletPSAPs are contacted by the NC TERT Coordinator to establish availability of personnel, vehicles and equipment until mission requirements are met.

 
bulletRegular and overtime wages for telecommunicators, travel and equipment costs are submitted through EMAC to Requesting Agency before EMAC mission approval is finalized.

 
bulletAfter Requesting Agency approval, official request for assisting telecommunicators to make up a taskforce is made by NC TERT Coordinator through NCEM, Local Emergency Management Coordinators, and Assisting PSAP Agency Heads.

NOTE: PSAP’s may decline to assist (for example: a response would deplete staffing within their center or otherwise negatively impact the PSAP’s ability to perform their normal functions).

 
bulletNCEM's EMAC Coordinator is notified of which agencies are responding and approximate ETA of taskforce (Response goal is coordinated with Requesting Agency, Assisting Agencies and NC TERT Coordinator).

 

 

Last modified:  October 23, 2006

 

This site has welcomed:  

We hope you have enjoyed visting the NC NENA Web Site
Please come back again!
Copyright © 1999-2006 North Carolina NENA.
This site is provided through a partnership between Rowan County Information Systems
and the Rowan County Public Library.